Legal
How we use cookies and similar technologies on our website.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work correctly, to improve performance, and to provide information to website owners.
This policy explains what cookies we use on coconutlime.co.uk, why we use them, and how you can control them. It should be read alongside our Privacy Policy.
We use cookies to ensure our website functions correctly, to understand how visitors use our site, and to support third-party tools embedded in our pages. We do not use cookies to serve advertising or to track you across other websites.
When you first visit our site, a cookie consent banner asks for your permission before any non-essential cookies are set. You can change your preferences at any time using the "Cookie Settings" control shown on the site. Strictly necessary cookies are set automatically because they are required for core functionality.
Strictly necessary cookies
These cookies are essential for the website to function and cannot be switched off. We rely on our legitimate interests as the lawful basis for these cookies under UK GDPR and PECR. They do not store any personally identifiable information. Examples include cookies that remember your cookie preferences and ensure the site functions correctly.
Performance and analytics cookies
These cookies are only placed with your prior consent, which you can give or withdraw via our cookie controls. They help us understand how visitors interact with our website by collecting information about pages visited, time on site, and general usage patterns.
Google Analytics 4 (Google LLC) — we use Google Analytics 4 to measure website performance and visitor behaviour. Google Analytics sets cookies (including _ga and _ga_*) and sends usage data to Google's servers. Data is processed in aggregated, anonymised form and is not used by us to directly identify individual visitors. IP addresses are anonymised before processing.
Google Signals — we have enabled Google Signals, a feature of Google Analytics 4 that allows Google to provide aggregated and anonymised demographic and interest reports (such as age range, gender, and general interest categories) and cross-device measurement. This data is only collected where users are signed in to a Google account and have enabled Ads Personalisation in their Google settings. We do not receive any data that identifies individual users. You can opt out of Google Signals data collection within your Google Account settings.
Consent Mode v2 — our website uses Google's Consent Mode v2. When you decline analytics cookies, no cookies are set and no personal data is shared with Google. Google may use cookieless pings and modelling to fill aggregate measurement gaps, but this does not involve your personal data. Please refer to Google's Privacy Policy and their Analytics opt-out browser add-on for more details.
Third-party functional cookies
These cookies are only placed with your prior consent. Our website may include embedded tools and widgets provided by third parties. These third parties may set their own cookies on your device. Examples include:
Microsoft (chatbot / customer connect) — we use a Microsoft-powered chat assistant on some pages. Microsoft may set cookies in connection with this functionality. Please refer to Microsoft's Privacy Statement for details.
Google Fonts — we load fonts from Google's servers. Google may collect limited technical data as part of this service. Please refer to Google's Privacy Policy for details.
Outlook / Microsoft Bookings — our "Book a Call" link directs you to Microsoft's Bookings service. Any cookies set on that external page are governed by Microsoft's policies, not ours.
You can control and delete cookies at any time through your browser settings. Most browsers allow you to:
— View cookies stored on your device and delete individual cookies or all cookies
— Block third-party cookies
— Block cookies from specific sites
— Block all cookies from being set
— Delete all cookies when you close your browser
Please be aware that blocking all cookies may affect the functionality of this and other websites. For guidance on how to manage cookies in your specific browser, visit:
You can also use the on-site "Cookie Settings" control to withdraw consent for optional analytics and functional cookies at any time.
We may update this Cookie Policy from time to time as our website or applicable law changes. The current version will always be available on this page. This policy was last updated in April 2026.
If you have any questions about how we use cookies, please contact us at hello@coconutlime.co.uk.